1. Service-Based Refund Policy

All services provided by our company—including book writing, editing, publishing, printing, and design services—are digital or customized in nature. Due to the personalized work involved, refunds are not guaranteed once a project has begun.

2. Eligibility for Refunds

A refund may be considered under the following conditions:

• The project has not yet been started
• Payment was made in error or duplicated
• We are unable to deliver the agreed service

3. Partial Refunds

If work has already started, a partial refund may be issued based on the portion of work completed, resources used, and time invested in the project.

4. Non-Refundable Services

The following services are non-refundable once delivered or initiated:

• Book writing and ghostwriting services
• Book editing and proofreading
• Book publishing and formatting
• Custom printing and graphic design
• Marketing and promotional services

5. Refund Request Process

To request a refund, please contact us within 7 days of payment with a clear explanation of your request. All refund requests must be submitted in writing via email.

6. Processing Time

Approved refunds will be processed within 7–10 business days and credited back to the original payment method.

7. Chargebacks

We encourage customers to contact us first to resolve any concerns. Unauthorized chargebacks may result in service suspension and account termination.

8. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page.

9. Contact Information

If you have questions regarding this Refund Policy, please contact us:

Email: info@example.com
Phone: +123 345 123 556